Beauty in Southeast Asia: Leadership for the Region
By Annabel Norman, Managing Partner · Norman Consultants The short answerSoutheast Asia is a dynamic, fast-growing, and diverse beauty market — spanning many distinct countries with rising consumption, highly digital and social consumers, and particular beauty preferences and influences. Leading in or into it takes genuine understanding of the region’s diversity, its digital and social […]
Beauty in India: Leadership for the Market
By Annabel Norman, Managing Partner · Norman Consultants The short answerIndia is a large, fast-growing, and distinctive beauty market — with a vast and diverse population, deep-rooted beauty traditions, rising consumption, and particular consumer, channel, and cultural dynamics. Leading in or into it takes genuine understanding of the market’s scale, diversity, traditions, and channels, combined […]
Leading a Turnaround
By Annabel Norman, Managing Partner · Norman Consultants The short answerLeading a turnaround means taking a struggling or failing business and returning it to health — through clear diagnosis, decisive action, often difficult decisions, and the leadership to stabilise and then rebuild. It takes the ability to face reality honestly, act decisively under pressure, make […]
Strategic Thinking for Leaders
By Annabel Norman, Managing Partner · Norman Consultants The short answerStrategic thinking means the ability to see the bigger picture, think about the future and the forces shaping it, and work out how the business can win — rising above day-to-day operations to consider direction, positioning, and choices. It takes perspective, the discipline to make […]
Managing Up: Leading Your Relationship with Those Above You
By Annabel Norman, Managing Partner · Norman Consultants The short answerManaging up means working effectively and proactively with those above you — your boss, CEO, or board — to build a strong, productive relationship that helps you, them, and the business. It takes understanding their priorities and preferences, communicating well and proactively, building trust and […]
Building Trust as a Leader
By Annabel Norman, Managing Partner · Norman Consultants The short answerBuilding trust as a leader means earning your people’s confidence that you are honest, reliable, capable, and genuinely act in good faith — through consistency, integrity, competence, and how you treat people, over time. Trust is foundational: teams and organisations run on it, and it […]
Giving Feedback as a Leader
By Annabel Norman, Managing Partner · Norman Consultants The short answerGiving feedback well means helping people understand how they are doing and how to improve — honestly, specifically, and constructively — so they can grow. It takes giving feedback regularly rather than rarely, being specific and honest while remaining constructive and respectful, and genuinely wanting […]
Coaching Your Leadership Team
By Annabel Norman, Managing Partner · Norman Consultants The short answerCoaching your leadership team means developing your leaders by helping them think, solve problems, and grow — through questions, guidance, and support — rather than simply directing them. It takes a genuine shift from telling to developing, real investment of time and attention in people’s […]
What Does a Chief Learning Officer Do?
By Annabel Norman, Managing Partner · Norman Consultants The short answerA Chief Learning Officer (CLO) leads a business’s learning and development — the strategy and programmes that build the skills, capabilities, and knowledge its people and the organisation need. As capability increasingly drives competitiveness, it is a strategic role, connecting the development of people to […]
Beauty in Latin America: Leadership for the Region
By Annabel Norman, Managing Partner · Norman Consultants The short answerLatin America is a significant, high-engagement beauty market with a strong beauty culture, distinctive consumer preferences, and particular channel dynamics, including the importance of direct sales in parts of the region. Leading in or into it takes genuine understanding of the region’s diverse markets, consumers, […]
