Consumer Services & Experiential · HR & People

Consumer Services HR & People Executive Search

Norman Consultants recruits Chief People Officers and senior HR leaders for consumer services and experiential businesses — the executives who build the organisation a scaling brand needs.

The mandate

The consumer services people mandate

People leadership in a scaling service business is a commercial role as much as a human one. It owns hiring and capability at pace, leadership and culture across a growing and often distributed workforce, and the organisational design that lets a business scale without losing what made it work. In consumer services, where the experience is delivered by people, that work is foundational.

We recruit HR and People leaders who can build culture and capability through rapid growth, design an organisation for scale, and partner genuinely with founders and the executive team on the decisions that shape it.

What we look for

The profile that delivers

  • Senior HR or People leadership in consumer services, experiential, or high-growth businesses
  • A record of building culture and capability through rapid scale
  • Command of talent, leadership development, and organisational design
  • Comfort with distributed and frontline workforces
  • A genuine commercial partner to founders and the executive team

Hiring a HR & People?

Tell us about the business and the mandate. We'll share a confidential read on the market and the talent.

Start a conversation
How we search

A retained, specialist process

Map the market

We define the role, the brief, and the realistic target universe across consumer services and experiential.

Engage the talent

We reach the operators who aren't looking — through a specialist network built over years.

Assess & place

Rigorous, confidential assessment against the mandate, through to offer and onboarding.

FAQ

Common questions

What does a Chief People Officer in consumer services do?

They lead people strategy for a scaling service business — hiring and capability at pace, culture and leadership across a growing workforce, and the organisational design that lets the business scale without losing what made it work.

Do you recruit HR leaders for high-growth consumer businesses?

Yes — we recruit Chief People Officers and senior HR leaders across consumer services and experiential businesses.

Is the search retained and confidential?

Yes.

Hire the people leader who builds the organisation

Retained consumer services and experiential executive search across the United States.

Start a search
Get in touch

We Are Ready to Help You

    Tell us about the role or search you have in mind. Every enquiry comes straight to our team and is handled in complete confidence.

    Contact lgoo

    Talk to Annabel or Dean Today

    CALL US

    +1 (336) 430-0682

    EMAIL US

    DNorman@normanconsultants.com

    CONNECT WITH US