What Does a Chief Procurement Officer Do?
By Annabel Norman, Managing Partner · Norman Consultants The short answerA Chief Procurement Officer leads a business’s procurement — how it sources and buys the goods and services it needs, manages suppliers, and controls the associated spend. The role drives value and manages risk across often-substantial external spending, and has become more strategic as procurement’s […]
How to Hire a Chief Procurement Officer
By Annabel Norman, Managing Partner · Norman Consultants The short answerHire a Chief Procurement Officer with genuine procurement expertise matched to your spend profile and goals — value delivery, supplier risk, sustainability, or transformation — and the strategic capability and influence to lead procurement as more than a buying function. Look for proven value delivery […]
How to Hire a Chief Supply Chain Officer
By Annabel Norman, Managing Partner · Norman Consultants The short answerHire a Chief Supply Chain Officer with genuine end-to-end supply chain expertise matched to your business’s specific challenge — cost, resilience, growth, transformation, or sustainability — and the strategic capability to lead the function as more than operations. Look for proven experience running comparable supply […]
Beauty Ingredients & B2B Leadership: Hiring for the Category
By Annabel Norman, Managing Partner · Norman Consultants The short answerHire beauty ingredients and B2B leaders who combine scientific and technical credibility with strong B2B commercial capability and an understanding of the beauty industry they supply. This behind-the-scenes world — ingredients, formulation, and contract manufacturing — differs markedly from consumer beauty, so the best leaders […]
Executive Coaching: What It Is and When It Helps
By Annabel Norman, Managing Partner · Norman Consultants The short answerExecutive coaching is a professional development relationship in which a coach helps a leader reflect, grow, and perform better — through structured, confidential conversation focused on the leader’s challenges and development. Done well, with a good coach and a genuinely engaged leader, it can be […]
Leading Digital Transformation: What It Takes
By Annabel Norman, Managing Partner · Norman Consultants The short answerLeading digital transformation means genuinely changing how a business operates using digital and technology — not just adopting tools, but transforming processes, capabilities, and often the business model and culture. It takes leadership commitment from the top, clarity about the purpose (not technology for its […]
Decision-Making Under Uncertainty: A Leadership Skill
By Annabel Norman, Managing Partner · Norman Consultants The short answerDecision-making under uncertainty means making consequential choices without complete information — which is most senior decisions. Doing it well involves gathering what information is genuinely useful without waiting for certainty that never comes, using judgement to decide with incomplete data, being willing to decide and […]
How to Hire a Beauty Devices Executive
By Annabel Norman, Managing Partner · Norman Consultants The short answerHire beauty devices leaders who combine beauty brand and consumer sensibility with an understanding of the hardware, technology, and often efficacy and regulatory dimensions that physical devices bring. The category differs from both conventional beauty and pure tech, so the best leaders bridge the beauty […]
How to Hire a Baby & Childcare Brand Executive
By Annabel Norman, Managing Partner · Norman Consultants The short answerHire baby and childcare leaders who understand the category’s uniquely trust- and safety-driven consumer — parents making careful, emotionally significant choices for their children — and can combine deep consumer empathy with the quality, safety, and brand rigour the category demands. The best pair genuine […]
How to Hire an E-commerce & Marketplace Executive
By Annabel Norman, Managing Partner · Norman Consultants The short answerHire e-commerce and marketplace leaders who combine genuine digital and data fluency with strong commercial and operational capability — understanding the mechanics of online selling, the customer experience, and, for marketplaces, the dynamics of connecting buyers and sellers. The best pair digital-native understanding with commercial […]
